There are multiple reasons an interlibrary loan (ILL) request could have been rejected.

• The item may be available in the Five Colleges. If so, you can use the Place Request button in Discover Advanced to request it. See Request Materials for more information.
• The item may not be available through ILL.
• Finally, it could have been rejected because there was not enough information provided in the request to identify the resource needed.

Should you need further information about the request please contact ILL by emailing them at snnill@smith.edu or call them at 413-585-2962.